Last updated: April 23, 2022

Shipping fees are included in the tea club box for all four pricing plans.

Our warehouse is based at Chengdu, Sichuan province, China, and our parcels need to be transported to transit companies along the southern coast of China (such as Guangzhou or Shenzhen) before embarking on international flights. Currently we ship to 60+ countries worldwide.

In order to ensure accurate shipping data, please double check your shipping information at club.myteapal.com/login ⚠️ If international shipping to your country requires a phone number, please add your phone number by updating your phone number field using the same link. We will only use this information for shipping and will never distribute to any party other than a shipping agent.

Fulfillment & Club Theme

Your first box will be shipped from our warehouse within one week of your billing date. Its theme will depend on your billing date:

For all the other paid boxes within your current billing period, shipment will be right on the 16th China Standard Time (CST) each month for the next month’s club, so that you are most likely to receive your box in the beginning of the next month or even before.

If you would like to bundle multiple months’ boxes into one shipment, please contact us in advance.

Shipping Methods and Transit Times

Please note that all the expected transit times below exclude domestic shipping time within China (2-3 days) and they are only for reference. During the pandemic, it’s hard to predict the actual transit time, and there might be longer delay.

Customs

Please include all necessary information for customs declarations for your country when providing your shipping information.

Some countries do not accept tea packages without exports paperwork. If you need invoice from us, please contact us in advance and we will send you your invoice.

Your tea shipment could be stopped by the customs and sent back to us. We are not responsible for the extra taxes or delays imposed by the destination country when clearing customs.